Legal

Terms of Service

Last updated: 17 March 2026

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These Terms of Service (“Terms”) govern your access to and use of ShajSutro’s website and services. By using the site, you agree to these Terms. This page is written with a Bangladesh context.

1) Eligibility

You must be able to form a binding contract under applicable laws in Bangladesh to use this service. If you are under 18, please use the site with guidance from a parent/guardian.

2) Accounts

  • You are responsible for maintaining account security.
  • You agree to provide accurate information and keep it updated.
  • We may suspend accounts for suspected fraud or misuse.

3) Orders & payments

  • Prices are displayed in BDT (৳) unless otherwise noted.
  • For mobile financial service payments (bKash/Nagad/Rocket), you must provide a valid transaction reference.
  • We may cancel an order if payment cannot be verified, items are out of stock, or we detect unusual activity.

4) Shipping & delivery

Delivery times are estimates and may vary by location, weather, and courier performance. If you receive damaged items, contact support as soon as possible.

5) Returns & refunds

Returns and refunds depend on the item condition, timeframe, and applicable policies shown during checkout. We may request photos or other proof to process a claim.

6) Content & intellectual property

All site content (brand, logos, designs, photos, text) is owned by ShajSutro or its licensors and is protected by applicable laws. You may not reproduce or redistribute without written permission.

7) Prohibited use

  • Do not attempt to hack, scrape, or disrupt the site.
  • Do not submit false information or impersonate others.
  • Do not use the service for unlawful activities in Bangladesh or elsewhere.

8) Disclaimers & liability

We provide the service “as is” to the extent permitted by law. We are not liable for indirect or consequential damages. Our liability is limited to the amount paid for the relevant order, unless otherwise required by applicable law.

9) Governing law

These Terms are governed by the laws applicable in Bangladesh. Any disputes will be handled in the competent courts of Bangladesh, unless otherwise required by law.

10) Contact

For questions about these Terms, contact shajsutro@gmail.com or visit our Contact page.

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