Connect with ShajSutro
Whether you require personalized styling advice, order assistance, or wish to schedule a private studio preview, our team is dedicated to your satisfaction.
Flagship Atelier & Studio
আতেলিয়ে ও শোরুম
Road 11, Block D, Banani
Dhaka 1213, Bangladesh
Direct Concierge Desk
ইমেইল ও সহায়তা
shajsutro@gmail.com
support@shajsutro.com
Hotline & WhatsApp VIP
সরাসরি কল ও হোয়াটসঅ্যাপ
+880 1700-000000
+880 1800-000000
We are here to assist your journey.
Every inquiry receives personalized attention from our senior wardrobe and client relations specialists.
Need instant styling or sizing advice?
Chat directly with our master tailor on WhatsApp for real-time sizing guidance, fabric close-ups, and priority assistance.
Chat on WhatsAppAI Virtual Try-On Studio
Interactive apparel simulation with your photo
Want to see how our Jamdani, Panjabi, or Silk outfits look on you? Try them on virtually before placing an order.
Open Try-On StudioFrequently Asked Questions
Everything you need to know. Can't find the answer? Contact our team.
We offer free returns within 30 days of delivery for all items in original condition with tags attached. Simply initiate a return from your account dashboard and we'll arrange a free collection.
Standard shipping takes 3–5 business days. Express shipping (1–2 days) is available at checkout. Orders over ৳1200 qualify for free standard shipping. You'll receive tracking information once your order is dispatched.
Sustainability is central to how we operate. We partner with certified factories that meet strict ethical and environmental standards, use natural and recycled materials wherever possible, and offset our carbon footprint through verified programs.
Each product page features a detailed size guide with measurements in both cm and inches. If you're between sizes, we generally recommend sizing up for a relaxed fit or sizing down for a more fitted look. Our team is always happy to help via live chat.
You can modify or cancel your order within 1 hour of placing it by contacting our support team. After this window, orders enter our fulfillment process and can no longer be changed, but you can still return the items once received.
Yes! We ship to over 50 countries worldwide. International shipping typically takes 7–14 business days depending on the destination. Duties and taxes may apply and are the responsibility of the recipient.