Legal
Privacy Policy
Last updated: 17 March 2026
This Privacy Policy explains how ShajSutro (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from our website. This policy is written for customers in Bangladesh.
1) What we collect
We may collect the following information depending on how you use the site:
- Account details (name, email, password).
- Order details (shipping address, items, payment method, transaction ID for mobile financial services).
- Support messages (what you send us via contact forms or email).
- Technical data (IP address, device/browser information, basic analytics).
2) How we use information
- To create and manage your account.
- To process orders, returns, and customer support.
- To prevent fraud and keep the platform secure.
- To improve our products, website experience, and services.
- To send order updates and important service messages.
4) Security
We use reasonable safeguards to protect information. However, no system is 100% secure. Please keep your password private and contact us immediately if you suspect unauthorized access.
5) Retention
We keep information only as long as needed for orders, support, legal compliance, and legitimate business purposes. Retention timelines may vary depending on the type of data.
6) Your rights
Depending on your situation, you may request to access, update, or delete your information. Some records may be retained for legal or operational reasons (e.g., invoices, fraud prevention).
8) Contact
Questions or concerns? Email us at shajsutro@gmail.com.